Shipping policy

Herbal-Shop UK Currently sells and ships to customers in the United Kingdom

Shipping Fees
Standard delivery costs £6.99 for orders under £79. Standard delivery is free for orders of £79 or more

Seller - Dispatch
Herbal-Shop UK is operated by Fabio Villamagna, an Herbalife Independent Member based at Plaza De Los Hibiscus 1 - 35107 San Bartolomé de Tirajana Las Palmas Spain. This is the seller's business and customer service address. Customer orders are not dispatched from Spain.

Orders for customers in the United Kingdom are fulfilled and dispatched directly by Herbalife through its delivery network. Orders for Northern Ireland may be dispatched by Herbalife from its Venray warehouse based in  Netherlands.

Delivery Time
The delivery time is 3 to 10 business days after dispatch. Delivery estimates may vary because of carrier delays, high demand, address issues, customs or circumstances outside our control.

Processing
Orders are processed after payment confirmation. You will receive an order confirmation by email and, where available, shipping updates or tracking information from Herbalife or the delivery carrier.

Order Modifications and Cancellations
to request an order change or cancellation, email info@herbal-shop.co.uk with your order number as soon as possible. We may be unable to change an order once it is being prepared or has been dispatched. Your statutory cancellation and return rights are unaffected

Delivery Address
Please make sure your full shipping address, email address and phone number are correct before completing checkout. Herbal-Shop UK is not responsible for delays or failed delivery caused by incorrect customer information.

Refund policy
Returns for UK customers are free within the 30 day return period. To start a return, contact us first at info@herbal-shop.co.uk  Once the return is approved, a prepaid return label will be sent electronically for you to download and print. Do not send a product back before receiving the return instructions.

Questions
For delivery matters write to
info@herbal-shop.co.uk